Support

Nous offrons plusieurs moyens de trouver du contenu et encourageons l'exploration de notre base de connaissances ainsi que l'engagement de la communauté pour obtenir de l'assistance.

Base de connaissances

Rechercher réponses aux questions fréquemment posées, conseils utiles et toute autre information que nous avons pensé être utile.

Signalez des problèmes

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Debug Console

Close18 MBRequestSessionTimelineDatabase29Events18
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( cookie => 43a25f71035b89b5, d482552ea4a74f85af0bb3d73890dabc => 5 E 45E43105E E 24445... Array(
cookie => 43a25f71035b89b5,
d482552ea4a74f85af0bb3d73890dabc => 5 E 45E43105E E 2444543 7406F5D 11B 37E B4A 3 05F41134B514059 4 951135F765817 3 B5C1243 B5612 F16 3 B 2 A1B 9 E 1 7 5 E52 152575C50 3 2 A 057 D5957 8 7 656 05254 05953 1 C1B 3165952 2164044 C 016 A17 25056 31A56 654 651 652565C A 854 B5F A 6505259 5 A 0 1 0 45755 1 2 7 8 D44 B4358 6 A16164A515412 24A 256515C1A 4 453 1 7 257575D515C5D A 0 25351 651 55D E5C54 05F 8 1 4 057 D16 94A,
81f30cf708470b974874c8a96a6bcdb2 => 06ddc6f3e28d2f2c34a187dd0f19ac15
)
$_SERVER
Array( REDIRECT_HTTPS => on, REDIRECT_SCRIPT_URL => /fr/support, REDIRECT_SCRIPT_URI => htt... Array(
REDIRECT_HTTPS => on,
REDIRECT_SCRIPT_URL => /fr/support,
REDIRECT_SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/fr/support,
REDIRECT_STATUS => 200,
HTTPS => on,
SCRIPT_URL => /fr/support,
SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/fr/support,
HTTP_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_USER_AGENT => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com),
HTTP_ACCEPT => */*,
HTTP_ACCEPT_ENCODING => gzip, br, zstd, deflate,
HTTP_COOKIE => cookie=43a25f71035b89b5; d482552ea4a74f85af0bb3d73890dabc=%205%20E%2045E43105E%20E%202444543%207406F5D%2011B%2037E%20B4A%203%2005F41134B514059%204%20951135F765817%203%20B5C1243%20B5612%20F16%203%20B%202%20A1B%209%20E%201%207%205%20E52%20152575C50%203%202%20A%20057%20D5957%208%207%20656%2005254%2005953%201%20C1B%203165952%202164044%20C%20016%20A17%2025056%2031A56%20654%20651%20652565C%20A%20854%20B5F%20A%206505259%205%20A%200%201%200%2045755%201%202%207%208%20D44%20B4358%206%20A16164A515412%2024A%20256515C1A%204%20453%201%207%20257575D515C5D%20A%200%2025351%20651%2055D%20E5C54%2005F%208%201%204%20057%20D16%2094A; 81f30cf708470b974874c8a96a6bcdb2=06ddc6f3e28d2f2c34a187dd0f19ac15,
HTTP_X_FORWARDED_FOR => 3.135.201.186,
HTTP_X_FORWARDED_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_X_FORWARDED_PORT => 443,
HTTP_X_FORWARDED_PROTO => https,
HTTP_X_FORWARDED_SERVER => traefik-b8d8564f8-2whv9,
HTTP_X_REAL_IP => 3.135.201.186,
PATH => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.4.62 (Debian),
SERVER_NAME => hsscommons.rs-dev.uvic.ca,
SERVER_ADDR => 10.233.98.122,
SERVER_PORT => 80,
REMOTE_ADDR => 10.233.94.22,
DOCUMENT_ROOT => /var/www/html,
REQUEST_SCHEME => http,
CONTEXT_PREFIX => ,
CONTEXT_DOCUMENT_ROOT => /var/www/html,
SERVER_ADMIN => webmaster@localhost,
SCRIPT_FILENAME => /var/www/html/index.php,
REMOTE_PORT => 60422,
REDIRECT_URL => /fr/support,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /fr/support,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1745911570.9923,
REQUEST_TIME => 1745911570
)
session.client.forwarded 3.135.201.186
separator .
orderBy id
orderDir asc
always
0 registerDate
1 registerIP
2 access
renew
tracker.sid 06ddc6f3e28d2f2c34a187dd0f19ac15
tracker.ssid 06ddc6f3e28d2f2c34a187dd0f19ac15
tracker.rsid 06ddc6f3e28d2f2c34a187dd0f19ac15
  • site 0.084 seconds (+0.084); 18.00 MB (+18.000) - afterInitialise
  • site 0.101 seconds (+0.017); 18.00 MB (0.000) - afterRoute
  • site 0.155 seconds (+0.054); 18.00 MB (0.000) - afterDispatch
  • site 0.180 seconds (+0.025); 18.00 MB (0.000) - beforeRenderModule mod_languages (Language Switcher)
  • site 0.208 seconds (+0.028); 18.00 MB (0.000) - afterRenderModule mod_languages (Language Switcher)
  • site 0.210 seconds (+0.002); 18.00 MB (0.000) - beforeRenderModule mod_googleanalytics (Google Analytics)
  • site 0.210 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_googleanalytics (Google Analytics)
  • site 0.210 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_custom (Hub Footer (French))
  • site 0.211 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_custom (Hub Footer (French))
  • site 0.211 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_wrapper (Wrapper)
  • site 0.211 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_wrapper (Wrapper)
  • site 0.211 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.212 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.212 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_collect (Collect)
  • site 0.213 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_collect (Collect)
  • site 0.213 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.273 seconds (+0.060); 18.00 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.273 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_languages (Language Switcher)
  • site 0.274 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_languages (Language Switcher)
  • site 0.274 seconds (+0.001); 18.00 MB (0.000) - onAfterRender
  • site 0.279 seconds (+0.005); 18.00 MB (0.000) - sessionStore
18 MB

29 Queries Logged: 0.1311981678009 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '06ddc6f3e28d2f2c34a187dd0f19ac15'
  2. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  3. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  4. SELECT b.id, b.title
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  5. SELECT *
      FROM `jos_viewlevels`
  6. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= ''
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  7. SELECT *
      FROM `jos_languages`
      WHERE `published` = '1'
      ORDER BY `ordering` ASC
  8. SELECT language,id
      FROM `jos_menu`
      WHERE `home` = '1'
      AND `published` = '1'
      AND `client_id` = ''
  9. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > ''
      AND `m`.`client_id` = ''
      ORDER BY `m`.`lft` ASC
  10. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = ''
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  11. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  15. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_register'
  16. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` IS NULL OR `m`.`publish_up` <= '2025-04-29 07:26:11' )
      AND (`m`.`publish_down` IS NULL OR `m`.`publish_down` >= '2025-04-29 07:26:11' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = ''
      AND (`mm`.`menuid` = '84' OR `mm`.`menuid` <= '' )
      AND `m`.`language` IN ('fr-FR','*')
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  17. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_menus'
  18. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  19. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_categories'
  20. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_publications'
  21. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_collections'
  22. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_events'
  23. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  24. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_blog'
  25. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_groups'
  26. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_projects'
  27. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_forum'
  28. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  29. UPDATE `jos_session`
      SET `data` = '__default|a:10:{s:15:\"session.counter\";i:2;s:19:\"session.timer.start\";i:1745911548;s:18:\"session.timer.last\";i:1745911548;s:17:\"session.timer.now\";i:1745911571;s:24:\"session.client.forwarded\";s:13:\"3.135.201.186\";s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";O:17:\"Hubzero\\User\\User\":1:{s:5:\"guest\";b:1;}s:11:\"tracker.sid\";s:32:\"06ddc6f3e28d2f2c34a187dd0f19ac15\";s:12:\"tracker.ssid\";s:32:\"06ddc6f3e28d2f2c34a187dd0f19ac15\";s:12:\"tracker.rsid\";s:32:\"06ddc6f3e28d2f2c34a187dd0f19ac15\";}',`time` = '1745911571',`ip` = '10.233.94.22'
      WHERE `session_id` = '06ddc6f3e28d2f2c34a187dd0f19ac15'
  • onAfterInitialise Method plgSystemLanguageFilter::onAfterInitialise /app/plugins/system/languagefilter/languagefilter.php:186
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:21
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:20
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:21
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:21
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:113
  • onAfterInitialise Method plgSystemReferrerpolicy::onAfterInitialise /core/plugins/system/referrerpolicy/referrerpolicy.php:21
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:21
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:21
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:21
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:21
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:21
  • onAfterRoute Method plgSystemPassword::onAfterRoute /app/plugins/system/password/password.php:21
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:22
  • onAfterDispatch Method plgSystemLanguageFilter::onAfterDispatch /app/plugins/system/languagefilter/languagefilter.php:554
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:60
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:25
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:21