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Why can't I log in?

Have you registered? You must register in order to log in. If you have registered and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact support.

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Debug Console

Close18 MBRequestSessionTimelineDatabase44Events25
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( 8512ae7d57b1396273f76fe6ed341a23 => es, 81f30cf708470b974874c8a96a6bcdb2 => c0bf306551... Array(
8512ae7d57b1396273f76fe6ed341a23 => es,
81f30cf708470b974874c8a96a6bcdb2 => c0bf306551980c6124ec82e956b9c23c,
d482552ea4a74f85af0bb3d73890dabc => 5 E 45E43105E E 2444543 7406F5D 11B 37E B4A 3 05F41134B514059 4 951135F765817 3 B5C1243 B5612 F16 3 B 2 A1B5A 8 7 555 8 2 7 2545D C 1 7 E5256 D5D 5 8 2 7 B 5 2 7 05B 2 35A1B 3165952 2164044 C 016 A17 25056 31A 5 052 4 1 0 250 C 9 9 8 95A E5451525D57 A 5 05D 1 7 6 1 056 A5B44 B4358 6 A16164A515412 24A 256515C1A57 255 357 4 751 D525D 1 8 5 6 150 655575D B5D 9 5 F5B 1 651555B16 94A,
cookie => 43a25f71035b89b5
)
$_SERVER
Array( REDIRECT_HTTPS => on, REDIRECT_SCRIPT_URL => /en/kb/registration/login, REDIRECT_SCR... Array(
REDIRECT_HTTPS => on,
REDIRECT_SCRIPT_URL => /en/kb/registration/login,
REDIRECT_SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/en/kb/registration/login,
REDIRECT_STATUS => 200,
HTTPS => on,
SCRIPT_URL => /en/kb/registration/login,
SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/en/kb/registration/login,
HTTP_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_USER_AGENT => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com),
HTTP_ACCEPT => */*,
HTTP_ACCEPT_ENCODING => gzip, br, zstd, deflate,
HTTP_COOKIE => 8512ae7d57b1396273f76fe6ed341a23=es; 81f30cf708470b974874c8a96a6bcdb2=c0bf306551980c6124ec82e956b9c23c; d482552ea4a74f85af0bb3d73890dabc=%205%20E%2045E43105E%20E%202444543%207406F5D%2011B%2037E%20B4A%203%2005F41134B514059%204%20951135F765817%203%20B5C1243%20B5612%20F16%203%20B%202%20A1B5A%208%207%20555%208%202%207%202545D%20C%201%207%20E5256%20D5D%205%208%202%207%20B%205%202%207%2005B%202%2035A1B%203165952%202164044%20C%20016%20A17%2025056%2031A%205%20052%204%201%200%20250%20C%209%209%208%2095A%20E5451525D57%20A%205%2005D%201%207%206%201%20056%20A5B44%20B4358%206%20A16164A515412%2024A%20256515C1A57%20255%20357%204%20751%20D525D%201%208%205%206%20150%20655575D%20B5D%209%205%20F5B%201%20651555B16%2094A; cookie=43a25f71035b89b5,
HTTP_X_FORWARDED_FOR => 3.129.39.144,
HTTP_X_FORWARDED_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_X_FORWARDED_PORT => 443,
HTTP_X_FORWARDED_PROTO => https,
HTTP_X_FORWARDED_SERVER => traefik-b8d8564f8-2whv9,
HTTP_X_REAL_IP => 3.129.39.144,
PATH => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.4.62 (Debian),
SERVER_NAME => hsscommons.rs-dev.uvic.ca,
SERVER_ADDR => 10.233.98.122,
SERVER_PORT => 80,
REMOTE_ADDR => 10.233.94.22,
DOCUMENT_ROOT => /var/www/html,
REQUEST_SCHEME => http,
CONTEXT_PREFIX => ,
CONTEXT_DOCUMENT_ROOT => /var/www/html,
SERVER_ADMIN => webmaster@localhost,
SCRIPT_FILENAME => /var/www/html/index.php,
REMOTE_PORT => 55944,
REDIRECT_URL => /en/kb/registration/login,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /en/kb/registration/login,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1745141428.0327,
REQUEST_TIME => 1745141428
)
session.client.forwarded ⇒ 3.129.39.144
separator ⇒ .
orderBy ⇒ id
orderDir ⇒ asc
always ⇒
0 ⇒ registerDate
1 ⇒ registerIP
2 ⇒ access
renew ⇒
tracker.sid ⇒ c0bf306551980c6124ec82e956b9c23c
tracker.ssid ⇒ c0bf306551980c6124ec82e956b9c23c
tracker.rsid ⇒ c0bf306551980c6124ec82e956b9c23c
session.token ⇒ 2525aac1e41e0acbfc366925995e46e1
  • site 0.044 seconds (+0.044); 18.00 MB (+18.000) - afterInitialise
  • site 0.067 seconds (+0.022); 18.00 MB (0.000) - afterRoute
  • site 0.097 seconds (+0.031); 18.00 MB (0.000) - afterDispatch
  • site 0.104 seconds (+0.007); 18.00 MB (0.000) - beforeRenderModule mod_languages (Language Switcher)
  • site 0.110 seconds (+0.006); 18.00 MB (0.000) - afterRenderModule mod_languages (Language Switcher)
  • site 0.111 seconds (+0.001); 18.00 MB (0.000) - beforeRenderModule mod_googleanalytics (Google Analytics)
  • site 0.111 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_googleanalytics (Google Analytics)
  • site 0.111 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_custom (Hub Footer)
  • site 0.111 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_custom (Hub Footer)
  • site 0.111 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_wrapper (Wrapper)
  • site 0.112 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_wrapper (Wrapper)
  • site 0.112 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.112 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_breadcrumbs (Breadcrumbs)
  • site 0.112 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_collect (Collect)
  • site 0.113 seconds (+0.000); 18.00 MB (0.000) - afterRenderModule mod_collect (Collect)
  • site 0.113 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_menu (Main Menu)
  • site 0.137 seconds (+0.024); 18.00 MB (0.000) - afterRenderModule mod_menu (Main Menu)
  • site 0.137 seconds (+0.000); 18.00 MB (0.000) - beforeRenderModule mod_languages (Language Switcher)
  • site 0.138 seconds (+0.001); 18.00 MB (0.000) - afterRenderModule mod_languages (Language Switcher)
  • site 0.138 seconds (+0.001); 18.00 MB (0.000) - onAfterRender
  • site 0.144 seconds (+0.005); 18.00 MB (0.000) - sessionStore
18 MB

44 Queries Logged: 0.062288284301758 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = 'c0bf306551980c6124ec82e956b9c23c'
  2. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  3. SELECT b.id, b.title
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  4. SELECT *
      FROM `jos_viewlevels`
  5. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= ''
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  6. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  7. SELECT *
      FROM `jos_languages`
      WHERE `published` = '1'
      ORDER BY `ordering` ASC
  8. SELECT language,id
      FROM `jos_menu`
      WHERE `home` = '1'
      AND `published` = '1'
      AND `client_id` = ''
  9. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > ''
      AND `m`.`client_id` = ''
      ORDER BY `m`.`lft` ASC
  10. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_kb'
  11. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_tags'
  12. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_categories'
  13. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'registration'
      AND `jos_categories`.`published` = '1'
  14. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`alias` = 'login'
      AND `jos_categories`.`published` = '1'
  15. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = ''
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  16. SELECT *
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`alias` = 'login'
      AND `jos_kb_articles`.`category` = '19'
  17. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`id` = '19'
  18. SELECT jos_tags_object.label,jos_tags.*
      FROM `jos_tags`
      INNER JOIN jos_tags_object
      ON jos_tags_object.tagid = jos_tags.id
      WHERE `jos_tags_object`.`tbl` = 'kb'
      AND `jos_tags_object`.`objectid` = '3'
      AND `jos_tags`.`admin` NOT IN ('1')
      GROUP BY jos_tags_object.label,jos_tags.id
  19. SELECT category,count(*) AS articles
      FROM `jos_kb_articles`
      WHERE `jos_kb_articles`.`state` = '1'
      AND `jos_kb_articles`.`access` IN ('1','1','4')
      GROUP BY category
  20. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`extension` = 'com_kb'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
      AND `jos_categories`.`parent_id` = '1'
      ORDER BY `title` ASC
  21. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '19'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  22. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '18'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  23. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '20'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  24. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '24'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  25. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '22'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  26. SELECT *
      FROM `jos_categories`
      WHERE `jos_categories`.`parent_id` = '23'
      AND `jos_categories`.`published` = '1'
      AND `jos_categories`.`access` IN ('1','1','4')
  27. SELECT *
      FROM `jos_kb_comments`
      WHERE `jos_kb_comments`.`entry_id` = '3'
      AND `jos_kb_comments`.`state` IN ('1','3')
  28. SELECT *
      FROM `jos_kb_comments`
      WHERE `jos_kb_comments`.`id` = ''
  29. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_search'
  30. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_users'
  31. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_register'
  32. SELECT m.id,m.title,m.module,m.position,m.content,m.showtitle,m.params,mm.menuid,e.protected
      FROM `jos_modules` AS `m`
      LEFT JOIN jos_modules_menu AS mm
      ON mm.moduleid = m.id
      LEFT JOIN jos_extensions AS e
      ON e.element = m.module
      AND e.client_id = m.client_id
      WHERE `m`.`published` = '1'
      AND `e`.`enabled` = '1'
      AND (`m`.`publish_up` IS NULL OR `m`.`publish_up` <= '2025-04-20 09:30:28' )
      AND (`m`.`publish_down` IS NULL OR `m`.`publish_down` >= '2025-04-20 09:30:28' )
      AND `m`.`access` IN ('1','1','4')
      AND `m`.`client_id` = ''
      AND (`mm`.`menuid` = '82' OR `mm`.`menuid` <= '' )
      AND `m`.`language` IN ('en-GB','*')
      ORDER BY `m`.`position` ASC,`m`.`ordering` ASC
  33. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_menus'
  34. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_content'
  35. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_publications'
  36. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_collections'
  37. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_events'
  38. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_blog'
  39. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_groups'
  40. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_projects'
  41. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_forum'
  42. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_answers'
  43. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  44. UPDATE `jos_session`
      SET `data` = '__default|a:11:{s:15:\"session.counter\";i:12;s:19:\"session.timer.start\";i:1745141407;s:18:\"session.timer.last\";i:1745141427;s:17:\"session.timer.now\";i:1745141428;s:24:\"session.client.forwarded\";s:12:\"3.129.39.144\";s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":2:{s:1:\"0\";s:7:\"session\";s:10:\"Components\";O:8:\"stdClass\":2:{s:5:\"Forum\";O:8:\"stdClass\":1:{s:6:\"Models\";O:8:\"stdClass\":1:{s:7:\"Section\";O:8:\"stdClass\":2:{s:7:\"orderby\";s:8:\"ordering\";s:8:\"orderdir\";s:3:\"asc\";}}}s:9:\"Resources\";O:8:\"stdClass\":1:{s:6:\"Models\";O:8:\"stdClass\":1:{s:4:\"Type\";O:8:\"stdClass\":2:{s:7:\"orderby\";s:4:\"type\";s:8:\"orderdir\";s:3:\"asc\";}}}}}s:9:\"separator\";s:1:\".\";}s:4:\"user\";O:17:\"Hubzero\\User\\User\":1:{s:5:\"guest\";b:1;}s:11:\"tracker.sid\";s:32:\"c0bf306551980c6124ec82e956b9c23c\";s:12:\"tracker.ssid\";s:32:\"c0bf306551980c6124ec82e956b9c23c\";s:12:\"tracker.rsid\";s:32:\"c0bf306551980c6124ec82e956b9c23c\";s:13:\"session.token\";s:32:\"2525aac1e41e0acbfc366925995e46e1\";}',`time` = '1745141428',`ip` = '10.233.94.22'
      WHERE `session_id` = 'c0bf306551980c6124ec82e956b9c23c'
  • onAfterInitialise — Method — plgSystemLanguageFilter::onAfterInitialise → /app/plugins/system/languagefilter/languagefilter.php:186
  • onAfterInitialise — Method — plgSystemP3p::onAfterInitialise → /core/plugins/system/p3p/p3p.php:21
  • onAfterInitialise — Method — plgSystemRemember::onAfterInitialise → /core/plugins/system/remember/remember.php:20
  • onAfterInitialise — Method — plgSystemHubzero::onAfterInitialise → /core/plugins/system/hubzero/hubzero.php:21
  • onAfterInitialise — Method — plgSystemXFeed::onAfterInitialise → /core/plugins/system/xfeed/xfeed.php:21
  • onAfterInitialise — Method — plgSystemSupergroup::onAfterInitialise → /core/plugins/system/supergroup/supergroup.php:113
  • onAfterInitialise — Method — plgSystemReferrerpolicy::onAfterInitialise → /core/plugins/system/referrerpolicy/referrerpolicy.php:21
  • onAfterRoute — Method — plgSystemJquery::onAfterRoute → /core/plugins/system/jquery/jquery.php:21
  • onAfterRoute — Method — plgSystemSpamjail::onAfterRoute → /core/plugins/system/spamjail/spamjail.php:21
  • onAfterRoute — Method — plgSystemIncomplete::onAfterRoute → /core/plugins/system/incomplete/incomplete.php:21
  • onAfterRoute — Method — plgSystemUnconfirmed::onAfterRoute → /core/plugins/system/unconfirmed/unconfirmed.php:21
  • onAfterRoute — Method — plgSystemUnapproved::onAfterRoute → /core/plugins/system/unapproved/unapproved.php:21
  • onAfterRoute — Method — plgSystemPassword::onAfterRoute → /app/plugins/system/password/password.php:21
  • onContentPrepare — Method — plgContentLoadmodule::onContentPrepare → /core/plugins/content/loadmodule/loadmodule.php:35
  • onContentPrepare — Method — plgContentEmailcloak::onContentPrepare → /core/plugins/content/emailcloak/emailcloak.php:25
  • onContentPrepare — Method — plgContentPagebreak::onContentPrepare → /core/plugins/content/pagebreak/pagebreak.php:35
  • onContentPrepare — Method — plgContentXhubtags::onContentPrepare → /core/plugins/content/xhubtags/xhubtags.php:25
  • onContentPrepare — Method — plgContentFormatwiki::onContentPrepare → /core/plugins/content/formatwiki/formatwiki.php:63
  • onContentPrepare — Method — plgContentFormathtml::onContentPrepare → /core/plugins/content/formathtml/formathtml.php:105
  • onContentPrepare — Method — plgContentExternalhref::onContentPrepare → /core/plugins/content/externalhref/externalhref.php:41
  • onAfterDispatch — Method — plgSystemMobile::onAfterDispatch → /core/plugins/system/mobile/mobile.php:22
  • onAfterDispatch — Method — plgSystemLanguageFilter::onAfterDispatch → /app/plugins/system/languagefilter/languagefilter.php:554
  • onAfterDispatch — Method — plgSystemDebug::onAfterDispatch → /core/plugins/system/debug/debug.php:60
  • onAfterDispatch — Method — PlgSystemHighlight::onAfterDispatch → /core/plugins/system/highlight/highlight.php:25
  • onAfterRender — Method — plgSystemSef::onAfterRender → /core/plugins/system/sef/sef.php:21