How to View/Download Video Content?

While almost any video format can be uploaded to a hub, the most common (and recommended) format is MP4 (MPEG-4), also known as M4V (MPEG-4 Video). Most modern operating systems come equipped for viewing this format directly on your computer. If you do not already have the necessary software to view the videos, there are a variety of players available across most operating systems easily discoverable from a quick query in your favorite search engine.

Downloading Video and Audio Content

Most of the hub's video and audio content is downloadable. Procedures vary depending on the browser you are using:

Continued Problems

If the problem persists, please send us a trouble report.

Debug Console

Close16 MBRequestSessionTimelineDatabase15Events18
$_GET
Array( ) Array(

)
$_POST
Array( ) Array(

)
$_COOKIE
Array( d482552ea4a74f85af0bb3d73890dabc => 5 E 45E43105E E 2444543 7406F5D 11B 37E B4A 3 05F41... Array(
d482552ea4a74f85af0bb3d73890dabc => 5 E 45E43105E E 2444543 7406F5D 11B 37E B4A 3 05F41134B514059 4 951135F765817 3 B5C1243 B5612 F16 3 B 2 A1B 0 95250575B D 4 7 053 654 5 D 0 05D F 0 8 35153555552 F E 7 4581B 3165952 2164044 C 016 A17 25056 31A5F 1 751 353 D53 95D 7 25C58 D 6 7 2 F52 A 456 5515053 E5553 D5944 B4358 6 A16164A515412 24A 256515C1A D 3 0565557 852 8 653 B5D 7 553 656 7525D A B515558 E E5354525916 94A,
81f30cf708470b974874c8a96a6bcdb2 => 91731c960e72ea5cdd7f833aea76674a,
cookie => 43a25f71035b89b5,
8512ae7d57b1396273f76fe6ed341a23 => en-GB
)
$_SERVER
Array( REDIRECT_HTTPS => on, REDIRECT_SCRIPT_URL => /en/help/resources/video, REDIRECT_SCRI... Array(
REDIRECT_HTTPS => on,
REDIRECT_SCRIPT_URL => /en/help/resources/video,
REDIRECT_SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/en/help/resources/video,
REDIRECT_STATUS => 200,
HTTPS => on,
SCRIPT_URL => /en/help/resources/video,
SCRIPT_URI => http://hsscommons.rs-dev.uvic.ca/en/help/resources/video,
HTTP_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_USER_AGENT => Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com),
HTTP_ACCEPT => */*,
HTTP_ACCEPT_ENCODING => gzip, br, zstd, deflate,
HTTP_COOKIE => d482552ea4a74f85af0bb3d73890dabc=%205%20E%2045E43105E%20E%202444543%207406F5D%2011B%2037E%20B4A%203%2005F41134B514059%204%20951135F765817%203%20B5C1243%20B5612%20F16%203%20B%202%20A1B%200%2095250575B%20D%204%207%20053%20654%205%20D%200%2005D%20F%200%208%2035153555552%20F%20E%207%204581B%203165952%202164044%20C%20016%20A17%2025056%2031A5F%201%20751%20353%20D53%2095D%207%2025C58%20D%206%207%202%20F52%20A%20456%205515053%20E5553%20D5944%20B4358%206%20A16164A515412%2024A%20256515C1A%20D%203%200565557%20852%208%20653%20B5D%207%20553%20656%207525D%20A%20B515558%20E%20E5354525916%2094A; 81f30cf708470b974874c8a96a6bcdb2=91731c960e72ea5cdd7f833aea76674a; cookie=43a25f71035b89b5; 8512ae7d57b1396273f76fe6ed341a23=en-GB,
HTTP_X_FORWARDED_FOR => 18.191.170.145,
HTTP_X_FORWARDED_HOST => hsscommons.rs-dev.uvic.ca,
HTTP_X_FORWARDED_PORT => 443,
HTTP_X_FORWARDED_PROTO => https,
HTTP_X_FORWARDED_SERVER => traefik-b8d8564f8-2whv9,
HTTP_X_REAL_IP => 18.191.170.145,
PATH => /usr/local/sbin:/usr/local/bin:/usr/sbin:/usr/bin:/sbin:/bin,
SERVER_SIGNATURE => ,
SERVER_SOFTWARE => Apache/2.4.62 (Debian),
SERVER_NAME => hsscommons.rs-dev.uvic.ca,
SERVER_ADDR => 10.233.98.122,
SERVER_PORT => 80,
REMOTE_ADDR => 10.233.94.22,
DOCUMENT_ROOT => /var/www/html,
REQUEST_SCHEME => http,
CONTEXT_PREFIX => ,
CONTEXT_DOCUMENT_ROOT => /var/www/html,
SERVER_ADMIN => webmaster@localhost,
SCRIPT_FILENAME => /var/www/html/index.php,
REMOTE_PORT => 50484,
REDIRECT_URL => /en/help/resources/video,
GATEWAY_INTERFACE => CGI/1.1,
SERVER_PROTOCOL => HTTP/1.1,
REQUEST_METHOD => GET,
QUERY_STRING => ,
REQUEST_URI => /en/help/resources/video,
SCRIPT_NAME => /index.php,
PHP_SELF => /index.php,
REQUEST_TIME_FLOAT => 1745193554.3277,
REQUEST_TIME => 1745193554
)
session.client.forwarded 18.191.170.145
separator .
orderBy id
orderDir asc
always
0 registerDate
1 registerIP
2 access
renew
tracker.sid 91731c960e72ea5cdd7f833aea76674a
tracker.ssid 91731c960e72ea5cdd7f833aea76674a
tracker.rsid 91731c960e72ea5cdd7f833aea76674a
  • site 0.042 seconds (+0.042); 16.00 MB (+16.000) - afterInitialise
  • site 0.058 seconds (+0.015); 16.00 MB (0.000) - afterRoute
  • site 0.065 seconds (+0.007); 16.00 MB (0.000) - afterDispatch
  • site 0.070 seconds (+0.005); 16.00 MB (0.000) - onAfterRender
  • site 0.073 seconds (+0.003); 16.00 MB (0.000) - sessionStore
16 MB

15 Queries Logged: 0.020208120346069 seconds

  1. SELECT data
      FROM `jos_session`
      WHERE `session_id` = '91731c960e72ea5cdd7f833aea76674a'
  2. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_languages'
  3. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_members'
  4. SELECT b.id, b.title
      FROM `jos_usergroups` AS `a`
      LEFT JOIN jos_usergroups AS b
      ON b.lft <= a.lft
      AND b.rgt >= a.rgt
      WHERE `a`.`id` = '1'
  5. SELECT *
      FROM `jos_viewlevels`
  6. SELECT folder AS type,element AS name,protected,params
      FROM `jos_extensions`
      WHERE `enabled` >= '1'
      AND `type` = 'plugin'
      AND `state` >= ''
      AND `access` IN ('1','1','4')
      ORDER BY `ordering` ASC
  7. SELECT *
      FROM `jos_languages`
      WHERE `published` = '1'
      ORDER BY `ordering` ASC
  8. SELECT language,id
      FROM `jos_menu`
      WHERE `home` = '1'
      AND `published` = '1'
      AND `client_id` = ''
  9. SELECT m.id,m.menutype,m.title,m.alias,m.note,m.path AS route,m.link,m.type,m.level,m.language,m.browserNav,m.access,m.params,m.home,m.img,m.template_style_id,m.component_id,m.parent_id,e.element AS component
      FROM `jos_menu` AS `m`
      LEFT JOIN jos_extensions AS e
      ON e.extension_id = m.component_id
      WHERE `m`.`published` = '1'
      AND `m`.`parent_id` > ''
      AND `m`.`client_id` = ''
      ORDER BY `m`.`lft` ASC
  10. SELECT con.`id`
      FROM `jos_content` AS con
      LEFT JOIN `jos_categories` AS cat
      ON con.catid = cat.id
      WHERE con.state=1
      AND con.`alias` = 'video'
      AND cat.`path` = 'help/resources'
  11. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_help'
  12. SELECT jos_template_styles.id,jos_template_styles.home,jos_template_styles.template,jos_template_styles.params,jos_extensions.protected
      FROM `jos_template_styles`
      INNER JOIN jos_extensions
      ON jos_extensions.element = jos_template_styles.template
      WHERE `jos_template_styles`.`client_id` = ''
      AND `jos_extensions`.`enabled` = '1'
      AND `jos_extensions`.`type` = 'template'
      AND jos_extensions.`client_id` = `jos_template_styles`.`client_id`
      ORDER BY `home` DESC
  13. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_resources'
  14. SELECT extension_id AS id,element AS "option",params,enabled
      FROM `jos_extensions`
      WHERE `type` = 'component'
      AND `element` = 'com_support'
  15. UPDATE `jos_session`
      SET `data` = '__default|a:10:{s:15:\"session.counter\";i:24;s:19:\"session.timer.start\";i:1745193548;s:18:\"session.timer.last\";i:1745193553;s:17:\"session.timer.now\";i:1745193554;s:24:\"session.client.forwarded\";s:14:\"18.191.170.145\";s:8:\"registry\";O:23:\"Hubzero\\Config\\Registry\":2:{s:7:\"\0*\0data\";O:8:\"stdClass\":1:{s:1:\"0\";s:7:\"session\";}s:9:\"separator\";s:1:\".\";}s:4:\"user\";O:17:\"Hubzero\\User\\User\":1:{s:5:\"guest\";b:1;}s:11:\"tracker.sid\";s:32:\"91731c960e72ea5cdd7f833aea76674a\";s:12:\"tracker.ssid\";s:32:\"91731c960e72ea5cdd7f833aea76674a\";s:12:\"tracker.rsid\";s:32:\"91731c960e72ea5cdd7f833aea76674a\";}',`time` = '1745193554',`ip` = '10.233.94.22'
      WHERE `session_id` = '91731c960e72ea5cdd7f833aea76674a'
  • onAfterInitialise Method plgSystemLanguageFilter::onAfterInitialise /app/plugins/system/languagefilter/languagefilter.php:186
  • onAfterInitialise Method plgSystemP3p::onAfterInitialise /core/plugins/system/p3p/p3p.php:21
  • onAfterInitialise Method plgSystemRemember::onAfterInitialise /core/plugins/system/remember/remember.php:20
  • onAfterInitialise Method plgSystemHubzero::onAfterInitialise /core/plugins/system/hubzero/hubzero.php:21
  • onAfterInitialise Method plgSystemXFeed::onAfterInitialise /core/plugins/system/xfeed/xfeed.php:21
  • onAfterInitialise Method plgSystemSupergroup::onAfterInitialise /core/plugins/system/supergroup/supergroup.php:113
  • onAfterInitialise Method plgSystemReferrerpolicy::onAfterInitialise /core/plugins/system/referrerpolicy/referrerpolicy.php:21
  • onAfterRoute Method plgSystemJquery::onAfterRoute /core/plugins/system/jquery/jquery.php:21
  • onAfterRoute Method plgSystemSpamjail::onAfterRoute /core/plugins/system/spamjail/spamjail.php:21
  • onAfterRoute Method plgSystemIncomplete::onAfterRoute /core/plugins/system/incomplete/incomplete.php:21
  • onAfterRoute Method plgSystemUnconfirmed::onAfterRoute /core/plugins/system/unconfirmed/unconfirmed.php:21
  • onAfterRoute Method plgSystemUnapproved::onAfterRoute /core/plugins/system/unapproved/unapproved.php:21
  • onAfterRoute Method plgSystemPassword::onAfterRoute /app/plugins/system/password/password.php:21
  • onAfterDispatch Method plgSystemMobile::onAfterDispatch /core/plugins/system/mobile/mobile.php:22
  • onAfterDispatch Method plgSystemLanguageFilter::onAfterDispatch /app/plugins/system/languagefilter/languagefilter.php:554
  • onAfterDispatch Method plgSystemDebug::onAfterDispatch /core/plugins/system/debug/debug.php:60
  • onAfterDispatch Method PlgSystemHighlight::onAfterDispatch /core/plugins/system/highlight/highlight.php:25
  • onAfterRender Method plgSystemSef::onAfterRender /core/plugins/system/sef/sef.php:21